The site www.lesbardolinettes.com (the “Site”) is a site of barbie dolls.

The Site allows the seller to offer for sale, barbie dolls to customers browsing the Site. Any order for products offered on the Site requires the consultation and express acceptance of these terms and conditions of sale without this acceptance is conditioned by a handwritten signature from the customer.
The validation of the purchase order constitutes an electronic signature which has, between the Parties, the same value as a handwritten signature. the customer can save or print these general conditions of sale, provided they do not change them.
The present general conditions of sale are valid as of January 1st, 2011, modified on June 13th, 2014 in application with the law n ° 2014-344 of March 17th, 2014. The salesman reserves the right to modify the present conditions of sale with any moment and without notice. However, the changes will not apply to reservations and orders previously accepted and confirmed by the customer. These conditions apply to the exclusion of any other document.

II – Products marketed

All product offers offered on the Site are limited to the countries for which the site authorizes them. Promotional offers are valid only within the validity period of the offer concerned and available stocks.
The customer may, prior to his order, take note, on the Site, of the essential characteristics of the products he wishes to order. In case of unavailability of one or more products after placing the order, you will be notified by e-mail. You can also cancel an order placed on the site by contacting the customer service by e-mail.
The photographs, graphics and descriptions of the products offered for sale are only indicative and do not engage the seller.

III – Rates

Prices are quoted in Euros all taxes included and are subject to change during the year. The products ordered are billed at the prices in effect at the time of order registration.

On the occasion of Sale or transaction type Black Friday, products can not be returned or exchanged.

IV – Orders

Any order implies the unrestricted and unreserved acceptance of these general conditions of sale. When the order is confirmed, the customer declares to accept it as well as these general conditions of sale. Upon registration of the order, a detailed acknowledgment of receipt will be sent to the customer, to the email address he has indicated when creating his account.
This acknowledgment of receipt will specify the exact amount invoiced and the terms of delivery of the order, it is worth acceptance of the order and will validate the transaction.
The seller reserves the right to cancel any order for any legitimate reason, as well as to carry out an identity verification by requesting certain justifications if the amount of the order is high.

V – Minimum Order Amount

No minimum order.

VI – Payments

All orders are payable in euros. The customer has the method of payment by Paypal on the site. The seller reserves the right to suspend or cancel any order in case of non-payment of any sum that would be due by the customer. The delivery of any new order may be suspended in case of late payment of a previous order and this notwithstanding the provisions hereof.

VII – Delivery

The products are delivered by the French Post Office (colissimo) to the delivery address indicated by the customer on his order. The customer agrees to check the accuracy of it and to assume the loss of the products if the coordinates were wrong and that the return did not reach us.
The package will be deposited by the postman in the mailbox, the customer agrees that it is accessible and the package can be inserted.

From the moment a product is shipped, the company “geraldine bardot” agrees to provide you with a tracking number so you can check the delivery of your package. In return, the company “geraldine bardot” could not be held responsible for an extension of the delivery period of the package. Indeed, once a package is sent to the delivery service chosen by the “customer”, the package is no longer the responsibility of the company “geraldine bardot”. No compensation or refund can be requested.

VIII – Return and have products

The products can be returned by the customer in strict compliance with the conditions and instructions below:
– The products must be returned in a perfect state of resale, in their original state (packaging intact and unopened, accessories, instructions …), and accompanied by the return number.
– The seller accepts the return

after opening a return file if it is returned within 14 days from the date of receipt of the order by the buyer.
– Shipping costs of the return package are the responsibility of the customer except as part of an error on the delivered references, the return costs will be reimbursed by the seller by check if the customer has taken care of to establish the bill of the post on behalf of the company “geraldine bardot” within the limit of 3.30 € (letter MAX).

– In the event of an unjustified after-sales return for functional equipment, shipping costs (return and return) will be borne by the customer. However, it will be proposed to return the material free of charge in a new order.

To obtain the return procedure, contact us by selecting the correct order number.
The return number must appear legibly on the package.
Any shipment without a return number will be refused by our logistics department, the package would then return to the sender at his expense.
The risk and liability related to the return of the product are the responsibility of the customer.
Failure to comply with the procedure and time indicated, the customer can not make any claim for non-compliance or defect of the delivered products, the products then being deemed compliant and free from defect.

We do not refund

IX – Retraction

In the context of distance sales to consumers falling within the scope of the Law of 14 July 1991, as amended by the Law of 25 May 1999 and re-amended by the Law of 17 March 2014, the consumer has the right to notify the the seller renounces the purchase, without penalty and without giving any reason, within fourteen working days from the day after the day of delivery.
In the event of this right being exercised, the customer shall return the goods to the seller in their original condition at his own risk and expense and at his own expense for the reimbursement of the goods.
The return and refund of the products will be carried out provided that the instructions and return procedures described in point VIII above are respected.
The refund will be made by credit card re-credit within 15 days of receipt of the package.

X – Liability

The seller can not be held responsible for the non-performance of the contract in case of stock shortage or unavailability of the product due to force majeure, disruption or strike including postal services and means of transport and / or communications . The seller can not be held responsible for any indirect damage that may arise from the purchase of products.
The seller declines all responsibility:
– for any interruption of the site or the occurrence of “bugs”
– for any inaccuracy or omission relating to information available on this site.

XI – Applicable Law and Jurisdiction

Conflicts relating to the conclusion, validity, interpretation or performance of the contract are governed solely by French law. In case of dispute, only the courts of the registered office of the seller are competent.

XII – Personal data

By simply ordering on the seller’s website, the customer authorizes him to process his personal data and to use it for purposes such as customer administration, order management, delivery and billing, marketing and advertising.
The uses of this data for marketing or personalized advertising purposes are subject to the customer’s prior consent given during the ordering process.
The customer who ordered on the site may at any time request to consult and correct the personal data stored. All orders are final.